Edge Interiors Limited – Website Privacy Policy
1. Introduction
Edge Interiors Limited (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (https://edgeinteriors.nz).
2. Information We Collect
2.1 Personal Information: When you contact us, subscribe to our newsletter, or use our services, we may collect personal details such as your name, email address, phone number, and address.
2.2 Non-Personal Information: We collect non-identifiable information, such as browser type, IP address, and website usage statistics through cookies and similar technologies.
3. How We Use Your Information
3.1 To Provide Services: To respond to your inquiries, process service requests, and manage customer relationships.
3.2 To Improve Our Website: To analyze user behavior and enhance the functionality and user experience of our website.
3.3 Marketing and Communication: To send you updates, newsletters, and promotional offers, subject to your consent.
4. How We Share Your Information
4.1 Service Providers: Third-party partners who assist in website operations, payment processing, and customer support.
4.2 Legal Requirements: When required by law or to protect our legal rights.
4.3 AI-Powered Chat Support: Our website uses an AI-powered chat assistant provided by OpenAI, based in the United States. This tool is used to help answer your questions and provide automated support. Any information you provide during the chat, including personal data, may be processed by OpenAI for the purpose of generating responses. This data may be stored and processed outside New Zealand. We recommend you do not include sensitive personal information in the chat. By using the chat, you consent to this data processing. For more information on your rights under the Privacy Act 2020, please refer to the section on Your Rights.
5. Data Protection and Security
We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, loss, or misuse.
6. Your Rights
6.1 Access and Correction: Request access to or correction of your personal information.
6.2 Withdraw Consent: Opt out of marketing communications at any time.
6.3 Data Deletion: Request the deletion of your personal data, subject to legal requirements.
7. Cookies
Our website uses cookies to enhance user experience and gather usage statistics. You can manage cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices or content.
9. International Data Transfers
If we transfer your data outside New Zealand, we will ensure it is protected to the same standard as required by New Zealand privacy laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Last updated” date.
11. Contact Us
For questions regarding this Privacy Policy or your personal information, please contact us at:
Edge Interiors Limited
Registered Office: 56 Cawley Street, Level 9, Ellerslie, Auckland, 1051, New Zealand
Phone: 0800 44 00 33
Email: sales@edgeinteriors.nz
Last updated: 30 May 2025